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When to know it is the right time to switch your EHR 

Electronic Health Records (EHR) are a vital part of healthcare. EHRs provide healthcare practices with a digital means to manage patient information, such as medical histories, diagnoses, prescriptions, and treatment plans, among other things.   

According to the Centers for Disease Control and Prevention (CDC), 88.2% office-based physicians use any EMR/EHR system. Electronic Health Records encompass and leverage digital progress and can transform the way care is delivered and compensated.  

While EHRs have revolutionized healthcare, the technology is imperfect, and it is not uncommon for practices to consider switching EHRs.   

Changing your EHR is not a decision to be taken lightly. It is a significant undertaking that requires careful planning and execution. So, how do you know when it is the right time to change your EHR?

Here are some signs to look out for:  

1. Poor User Experience  

A primary way to assess if your EHR could use updating is to listen to your staff. If your team struggles to use the system, it could indicate that the EHR is not user-friendly or intuitive. If your staff spends more time navigating the system than caring for patients, it is time to consider a switch.   

2. Inability to Customize 

Every medical practice is unique, often requiring flexible solutions. If your current Electronic Health Record does not allow customization to meet your specific needs, it is time to look for an alternative. After all, a good EHR should be flexible and able to adapt to the needs of your practice.  

Consider an Electronic Health Record software that specializes in the services your practice offers. A specialty EHR vendor can help you implement, train, and support medical and EHR software and technology to fit your practice needs.  

3. Lack of Interoperability  

Interoperability is the ability of different systems to communicate with each other seamlessly. If your current EHR does not integrate with other systems, it can lead to a lot of manual data entry and duplication of efforts.  

Certainly, interoperability is essential in today’s healthcare landscape, where patient data is shared across different providers and institutions. If your current Electronic Health Record does not support interoperability, it might be time to look for a new one.  

4. Security Concerns  

The Healthcare Data Breach Report stated that 707 data breaches of 500 or more records were reported in 2022. Last year ranked as the second worst-ever year regarding the number of reported breaches. 

Patient data is sensitive information; protecting it should be a top priority for any medical practice. If you have concerns about the security of your current EHR, such as frequent data breaches or unauthorized access, it is time to consider switching to a more secure system.  

Make sure to do your research, evaluate your options, and consult with an expert to choose an EHR that meets the unique needs of your medical practice. 

Learn more about key aspects to consider if you decide to change your EHR in our blog 5 things you need to consider when changing your EHR.

At Health Prime, we can help!  

At Health Prime, we are EHR agnostic. We partner with customers no matter what EHR system they use. Our holistic approach will help you reduce your administrative burden while allowing you to focus on what matters most: patients.  

If you want to know more about your EHR and if it is the one that best fits your needs, feel free to reach out to us at [email protected]. Set up a meeting with us and discuss how we can help you get your practice back in its prime.   

Subscribe to our Health Prime blog. Stay tuned to the latest updates, learn how to improve your medical practice, and ensure you are getting paid for your work.  

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