WHY CHOOSE HEALTH PRIME

YOUR STRATEGIC PARTNER FOR VALUE-BASED HEALTH CARE PRACTICES

We Help You Get Back to
 What Matters Most 

By Physicians, for Physicians

We understand what you’re facing on a daily basis and have designed solutions to make it better.

Technology Used the Right Way

We introduce software and services based on what you want to accomplish, not the other way around.

A Proven Track Record

You don’t have to take our word for it. Our results and clients speak for themselves.

VALUES

Customer Success: We succeed only when our customers achieve their goals. 

Integrity: We are ethical, transparent, and trustworthy. 

Innovation: We are relentless and agile in our search for developing innovative solutions. 

Teamwork: We collaborate in our quest for customer excellence. 

Professional Development: Our people are our most precious assets.

OUR
MISSION

To proactively assist physicians, their staff, and their institution in providing the highest quality of healthcare to the community they serve by using secure technology, best practice protocols, and worldclass processes to reduce administrative burden.

OUR
VISION

Taking the burden off physician practices so they can get back to what is most important, their patients.

OUR STORY

Founded in 2004, Health Prime was born to relieve physicians from administrative burdens and allow them to focus on what matters the most: patients. After looking for a high-technology medical billing partner that could satisfy his medical practice’s needs and couldn’t find any, Dr. V.K. Shah decided to create his own solution that would help his practice, but also other multiple practices that faced his same challenges.  

Dr. Shah envisioned a variety of solutions that would help his and other practices to focus on patient care without having to worry about administrative tasks that distract doctors from their mission.

Health Prime serves as a strategic partner for value-based care organizations in today’s modern consumer health care marketplace.

LEADERSHIP

OUR TEAM

Pranil Vadgama

Chief Executive Officer & President

With more than 25 years of diverse experience in international management, Pranil brings a demonstrated ability to manage multiple large-scale initiatives from strategic planning through execution across various industries, continents, and cultures. Pranil is a global leader experienced in driving productivity with solid experience in customer management and technology.

John McDonough

Chief Operating Officer

John was a member of Health Prime’s executive founding team in 2004 and has over 30 years of diverse experience across the health care industry. At Health Prime, John provides leadership for 500+ staff members and drives our core health care practice optimization operations.

Samish Shah

Chief Information Officer

Samish Shah joined Health Prime in 2004 as a partner and Chief Information Officer providing strategic direction to Health Prime’s core technology. He brings more than 25 years of experience in the health care industry and has in-depth understanding of practice management, revenue cycle management and healthcare informatics.

Meade Atkinson

Chief Revenue Officer

Meade Atkinson has over 15 years of Revenue Cycle, Healthcare IT, and M&A experience. At Health Prime, he will be developing relationships with new and existing clients. His professionalism and values position him as the perfect fit for the role of CRO allowing Health Prime to continue giving an outstanding customer service as we meet our growth goals.

Eric Vrem

Vice President of Business Development & Marketing

Eric has over twenty years of healthcare experience serving in a variety of positions including executive, director, managerial, and clinical. He is well versed in both hospital operations and medical practice management operations.

Candace Griffith

Vice President of Human Resources

Candace joined Health Prime in 2019 and serves as the Human Resources Vice President, bringing 12 years of HR experience to the team. At Health Prime, Candace serves as a strategic HR leader providing support, counsel, and leadership on company initiatives, employee relations, staffing, compliance, training, and development.

Jordyn Searcy

Vice President of Strategic Programs

Jordyn joined Health Prime in February 2021 and serves as the Vice President of Strategic Programs. At Health Prime Jordyn is to be responsible for driving business transformation including process optimization, scalability planning, and growth strategies.

Jess Hout

Vice President of Client Success

Jess joined Health Prime in April 2021 and serves as the Vice President of Client Success. At Health Prime she is responsible for delivering outstanding service to our customers to ensure physicians can stay focused on what matters most – patient care.

Diana Baren

Vice President of Process Optimization

At Health Prime Diana is responsible for driving process standardization and optimization to support our teams in delivering consistent, and measurable results for clients. She brings with her a strong background of process improvement, software development best practices, and operational excellence.

Michelle Cavanaugh

Vice President of Revenue Cycle Management

Michelle has over 40 years of experience in healthcare. She started her career as a Registered Nurse working in ICUs for 15 years followed by several years as a Director of Nurses for home health agencies.

Lindsey Garwood

Vice President of Customer Onboarding & Implementation

Lindsey has fifteen years of experience in healthcare administration. She started working at physician practices, helping them improve their front and back-office processes.

Akshay Shah

Vice President of Finance

Akshay brings more than 14 years of experience to the team. His experience in the field of M&A, financial reporting, analysis, foreign taxation, and auditing added to his abilities in negotiation and monitoring thrive HP in its financial processes. He is responsible for all areas of finance and accounting including managing the processes for financial forecasting and budgets.

BOARD OF DIRECTORS

Mike Frost

Chairman of the Board

Michael Frost is the Chief Executive Officer of Austin Lake Technologies and a member of ALT’s Board of Directors. Prior to joining the firm, Mr. Frost was Managing Partner at a middle-market private equity firm with over $1.5 billion in assets under management.

Dr. V.K. Shah

Board Member

Dr. Vinod K. Shah founded Health Prime in 2004 with the mission of helping fellow physicians deal with the changing health care industry and optimize everyday practice challenges from end-to-end.

Chris Ricaurte

Board Member

Chris Ricaurte is the Chief Financial Officer for VillageMD. In this role he is responsible for all financial activities of the enterprise including treasury, capital allocation, and the company’s sourcing function. Prior to his current position, Ricaurte held a variety of executive management positions in a number of different industries. Most recently, he was the CFO, at R1 RCM a publicly traded $1.4B revenue cycle management company.

Raj Shah

Board Member

Raj Shah is the CEO of CareSafely, a quality and safety management platform for long-term care facilities. Raj has over 25 years of experience helping VC/PE-backed companies scale up and accelerate growth. Prior to founding CareSafely, Raj was the President of Alchemy Systems.

Joe Giroux

Board Member

Joe Giroux is a Principal at Austin Lake Technologies. Prior to joining Austin Lake Technologies Mr. Giroux was a hands-on technology C-Level executive with exits in the public and private markets. Mr. Giroux has 2+ decades of experience originating and developing innovative products and services for companies in diverse industries including: Healthcare, Information Services, and Cyber Security. Mr. Giroux is a board member for Health Prime, MDS Medical, Cantata Health and Net Solutions.

LOCATIONS

Health Prime operates globally with presence in the United States, India, and Costa Rica. We believe that embracing cultural diversity is essential. We want to deliver an outstanding customer experience, drive innovation, and be competitive on an international scale.