“We would not survive in our medical practice without having bilingual call center services. It is critical to communicate with Health Prime’s bilingual agents that can help our patients and clear any question they might have. We couldn´t operate without communicating to our patients in multiple languages” – Paul J. Thein, ED.S., Core Health Partners CEO
“In this complex healthcare model, we need experts in the field. At Core Health Partners, we know we got a trusted partner in Health Prime. We want our therapists to concentrate on patient care without worrying about the administrative burden. Health Prime takes care of it for us while we take care of our patients” – Paul J. Thein, ED.S., Core Health Partners CEO.
A comprehensive approach to Revenue Cycle Management relieves you from administrative burdens and transforms complex revenue cycles from end-to-end. Our results are increased revenue, reduced costs, process improvements and enhanced patient experience.
Eligibility & Benefits Verification
Allow your practice’s front desk the ability to focus on customer service and time of service collections. We offer bilingual staff (if needed) that will verify insurance coverage, benefits such as out of pocket maximums, deductible/coinsurance/copay information, scheduling provider network status, pre-authorizations, etc. Take the administrative burden off your staff and allow them to prioritize the patient experience.
Health Prime´s feature-rich data analytics platform offers timely and actionable insights and full visibility into key performance metrics. Armed with information, we focus on changes that will have the most impact. Eliminate surprises and gain a clear view of every step in the revenue cycle process.
Patient Center Services
Our Patient Financial Specialists serve as the point of contact for all your patients regarding their medical billing services. All our agents are bilingual, and they will assist your Spanish speaker patients in their native language to enhance communication and advocate for them with your practice on a payment plan or a billing issue.