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Altitude Family & Internal Medicine Finds Success with Health Prime’s Chronic Care Management Support

Altitude Family & Internal Medicine maintains its independence and provides superior patient care thanks to technology partnerships

Altitude Family & Internal Medicine recently opened its second Colorado clinic — a decision influenced by the practice’s success with chronic care management. Founder Dr. Doug Hansen and his team started their CCM program with ChronicCareIQ as soon as the offering was rolled out by CMS and have scaled smartly ever since. As new codes have been introduced, ChronicCareIQ has proven to quickly support the enhanced workflows and margins that come with the expansion of care management by Medicare. While many independent practices across the country are struggling to keep their doors open, ChronicCareIQ and its strategic revenue cycle management partner, Health Prime, have helped Altitude maintain its profitability and autonomy.

Solving a challenge, together

When practices have CCM and other programs like remote patient monitoring it provides additional revenue stream opportunities outside of regular office visits. However, these programs can also bring changes in workflows that can have a negative impact on practice margins if not properly addressed. When a large Medicare Advantage plan denied all care management claims, Altitude was faced with such a challenge.

With the robust ChronicCareIQ documentation and support from Health Prime, Altitude was able to pull all information they needed together easily to fight those claim denials. Most importantly, they got it turned around for prospective claims. Through this strategic partnership, Altitude has maximized its efficiency and profitability with an average of 116 active CCM patients per provider — well above standard thresholds for a successful program.

2 locations / 7 providers

10,000 patients including:

  • 1,600 elderly
  • 1,000 enrolled in care management

“Leveraging technology like ChronicCareIQ and Health Prime was, for us, a no-brainer that set us up for success from day one.” – Dr. Doug Hansen, Altitude Family & Internal Medicine Founder & Executive Chairman

For more information, visit chroniccareiq.com or hpiinc.com

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