Privacy
Policy
Effective Date: April 22, 2025
Updated Date: May 1, 2026
Health Prime International Website Privacy Policy
Health Prime International (HPI) is committed to respecting your privacy and complying with privacy regulations. The HPI Website Privacy Policy (Privacy Policy) describes how we collect, use, disclose, and protect your personal and non-personal data when visiting and/or interacting with us via our website and informs you about the choices you can make about the way your information is collected and used. To make our Privacy Policy easy find, we make it available on our homepage and from the bottom of every page on our website.
Personal data is information that is personally identifiable information (PII) which means information that can be reasonably connected to a specific individual. Non-personal data is information that cannot be reasonably connected to a specific individual. We have structured our website so that, in general, you can visit our website without identifying yourself or revealing any personal data unless you choose to voluntarily provide such information to us. If you choose to provide us with personal data, you can be assured that it will only be used to support your customer relationship with HPI.
What we collect
When you log on to our web server, our web server automatically recognizes non-personal data. Examples of non-persona data we may collect are e-mail domain name, IP address, your browser type, the date and time you visit our site, aggregate information on what pages you access or visit, and information volunteered by you such as survey information and or site registrations. We do not collect your e-mail address unless you contact us by e-mail or volunteer your e-mail address.
We collect personal data from individuals who voluntarily provide us with their information. It is always your choice to provide personal data and when we request your personal data, you can decline. Please understand that if you decline, you may be unable to complete certain transactions via the website. An example of when we request you to voluntarily provide your personal data is when you complete the “Contact Us” form. Personal data we may ask you to voluntarily provide typically includes your name, title, company, business address, business phone, and e-mail address.
A cookie is a small file that a website transfers to your computer to allow it to remember specific information about your session while you are connected to our website. We collect cookies to store your preferences and record session information such as items you add to your shopping cart. If you do not wish to have cookies stored on your machine, you can turn cookies off in your browser. If you choose to disable cookies, you will still have access to all information on the HPI website and website functionality will not be negatively impacted.
Our website may include links to external third-party websites which are not covered by this Privacy Policy. If you choose to interact with a third-party external website when visiting our site, we encourage you to read the privacy policy provided by the third-party as it may differ from HPI’s Privacy Policy.
Our products and services, and subsequently our website, are not designed for use by children and as such, we do not knowingly collect personal data from children under the age of 16. If you are a minor under the age of 16 or a parent of a minor under the age of 16 and are concerned that a minor provided personal data to us, please contact us via the contact information provided at the bottom of this Privacy Policy to remove the personal data from our systems.
How we use collected data
HPI uses collected data to better understand your needs and provide you with better service. We use data to help you complete a transaction, to communicate with you, to update you on services and benefits, and to improve our website period from time to time. We may also use your personal data to contact you for market research or to provide you with marketing information we think would be of particular interest.
If our practices change sometime in the future, we will update our Privacy Policy and post the updated Privacy Policy to our website to notify you of these changes. We will not use or disclose your personal data in a manner that is materially less protective than our most recent Privacy Policy conveys unless we obtain your consent to do so.
How we share the data
HPI will not sell, rent, or lease your PII to others unless we have your express permission or are required by law. We will only share the personal data you provide online with other HPI entities and business partners who are acting on our behalf for the uses described above. Such HPI entities and/or business partners are governed by our privacy policies with respect to the use of this data and are bound by the appropriate confidentiality agreements.
We will also provide you the opportunity to let us know if you do not wish to receive unsolicited direct marketing materials from us and we will do everything we can to honor such requests.
Should we desire to share your personal data with third parties not addressed in this Privacy Policy, we will obtain your express permission prior to sharing your personal data.
How we secure personal data
HPI is committed to ensuring the security of your PII. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information and collect online.
International information that is submitted to HPI through our websites will be collected, processed, stored, disclosed, and disposed of in accordance with applicable U.S. law. If you are not from the U.S., you agree to acknowledge that we may collect and use your personal and non-personal data and disclose it outside your resident jurisdiction as previously explained. In addition, such information may be stored on servers located outside your resident jurisdiction. U.S. law may not provide the degree of protection for information that is available in other countries. By voluntarily providing us with your PII, you acknowledge that you have read this policy, understand it, agree to its terms, and consent to the transfer of such information outside your resident jurisdiction. If you do not agree to our Privacy Policy, please do not use the HPI website.
Data retention
We retain personal and non-personal data for as long as it is reasonably necessary for HPI’s legitimate or organizational interest. If you have questions about whether we have retained personal data about you, please contact us via the contact information provided at the bottom of this Privacy Policy.
Accuracy and access
HPI is committed to keeping your PII accurate and we do not provide access to your information online. If you need to update or correct your information with HPI, please contact us via the contact information provided at the bottom of this Privacy Policy. Upon contacting us, we will take reasonable steps to verify your identity before we make corrections.
How to contact us
If you have comments or questions about our Privacy Policy or need to request deletion, correction, or restriction of your personal data, please contact us at:
- Email: [email protected]
- Telephone: 301-990-3995
- Mail: Health Prime International
Attn: Chief Compliance and Privacy Officer
174 Waterfront Street, Suite 330
National Harbor, MD 20745