MDS Medical is now part of Health Prime, Inc.
You’ll still enjoy the same great support, now with expanded resources and new opportunities.
If you have any questions, please call 1-800-494-3188.
IT Solutions Support Portal
The IT Solutions support portal enables you to submit support requests, search our knowledgebase, access training videos and documentation, check the status of pending cases online and much more.
Current Clients
To register: your site administrator can request portal access by adding individuals as a contact in their account with the appropriate permissions.
For a lost password: click reset your password.
For questions, assistance, or help getting started on the IT Support Portal, please call our Client Services department at 1-800-494-3188.
Contact IT Solutions Support
Call 1-800-494-3188, Option 2
Support Fax: 1-888-333-2560
24/7 Emergency Support (System Down Only): 1-800-565-7655
Make a Payment
If you need to make a payment, please click the button below to reach our online payments page.