Ray Cassidy

SVP, Hospital Operations

Ray has over 25 years of RCM experience in hospital and physician practices, and is responsible for overseeing the global operations of Health Prime’s hospital-based RCM division.

Eric Vrem

VP of Sales Operations

Eric has over twenty years of healthcare experience serving in a variety of positions including executive, director, managerial, and clinical. He is well versed in both hospital operations and medical practice management operations.

Diana Baren

VP, Product Management & Standardization

Diana is responsible for driving process standardization and optimization to support our teams in delivering consistent, and measurable results for clients. She brings with her a strong background of process improvement, software development best practices, and operational excellence.

Jess Hout

VP, Enrollments & Portals

Jess joined Health Prime in April 2021 and serves as the Vice President of Enrollments & Portals. At Health Prime she is responsible for delivering outstanding service to our customers to ensure physicians can stay focused on what matters most – patient care.

Akshay Shah

VP of Finance

With more than 14 years of experience, Akshay has experience in the field of M&A, financial reporting, analysis, foreign taxation, and auditing. He is responsible for all areas of finance and accounting, including managing the procedures for financial forecasting and budgets.

Mike Stethem

VP of Corporate Development

Mike is responsible for all corporate development functions, overseeing mergers, acquisitions, and other strategic investments. With over a decade of experience in mergers and acquisitions across corporate, private equity, and investment banking, he brings deep expertise to drive transformative growth.

Jorge Lobo

VP, LATAM General Manager

With 10+ years of experience in service centers, Jorge provides leadership to ensure quality operational functions in the different departments in Costa Rica, with particular attention to delivering high-quality patient experience through our various support channels.

Lindsey Garwood

VP, Integrations

Lindsey has fifteen years of experience in healthcare administration. She started working at physician practices, helping them improve their front and back-office processes.

Tina Thomson

VP, Channel Partners

Tina has over 25 years of healthcare clinical and management experience to include acute care and ambulatory practices. As a Registered Nurse, Tina delivers practical, targeted solutions to our clients.

Brenda Stewart

VP, Marketing

Brenda is an accomplished healthcare technology marketing leader with more than 25 years’ experience creating and executing strategies that drive brand awareness, customer engagement and revenue generation. Prior to Health Prime, she held marketing leadership roles at R1 RCM, Allscripts (now Veradigm) and Modern Healthcare magazine.

Harold Altamirano

VP, LATAM Operations

Harold has more than a decade in senior leadership within the RCM industry, with expertise in finance, Omni Channel contact centers, project management, achieving service level agreement with multiple clients. He excels in devising strategies for growth and process improvements, boosting efficiency, and developing talent as a certified John Maxwell trainer.

Sarah Riggs

VP, Client On-Boarding

With over 20 years of healthcare experience, Sarah is focused on ensuring seamless implementations and establishing strong foundations for successful partnerships that support our clients' needs and drive long-term success.

Justine Simpson

VP, Hospital

With over 25 years in Revenue Cycle Management, Justine excels in optimizing revenue processes, improving financial performance, and ensuring compliance for healthcare organizations. Known for exceptional client management, she builds strong partnerships and delivers tailored solutions.

Emily Ordal

VP, Client Success - Office

With over 15 years of experience in healthcare and Revenue Cycle Management, Emily is committed to helping private practices thrive. She specializes in building trusted partnerships and developing tailored strategies to optimize efficiency and profitability. Passionate about client success, Emily works collaboratively to identify opportunities for growth and drive meaningful results.