Workflow automation in healthcare creates an opportunity for medical practices to improve care delivery. Automating some processes can positively impact providers, patients, administrative staff, and healthcare organizations.
Automation in healthcare can lead to multiple benefits for your practice, such as decreased manual efforts, reduced errors, increased capacity, and speeding up administrative processes. Automating your processes can also help you reduce staff burnout, improve interoperability, and effectively contain costs.
According to the 2021 Internet of Healthcare Report, 90% of healthcare executives said their organization relies on multiple systems for at least one process, including claims processing and clinical documentation.
Some processes, such as high volume, labor-intensive, rules-based, low variance, and well-structured workflows, can be automated. Automation consists of optimizing your processes to reduce the margin of error and handling massive amounts of paperwork, so your staff can focus on more hands-on labor instead of tedious and repetitive tasks.
Here are five ways you can automate your practice’s workflows to free up your staff’s time, increase revenue and focus on your patients:
1. Revenue Cycle Management
Revenue Cycle Management (RCM) refers to the entire medical billing process, from beginning to end. RCM automation is essential to handle the complexity of tasks, ranging from patient eligibility to denials management. Automation can help you boost your performance and streamline your overall revenue cycle.
The more processes are automated or built into the system, the less the team must pivot, saving them significant time. At Health Prime, we optimize and automate our processes to deliver you the best RCM experience possible. Our unique approach enables healthcare organizations to succeed financially by efficiently assessing, planning, and improving their practice operations.
We manage your billing, coding, and claim submissions, so you can get back to what matters the most: your patients. Read more on the blog A Four-Point Checklist for Choosing your RCM Partner – Health Prime (hpiinc.com)
2. Patient Scheduling & Reminders
Scheduling appointments and patient reminders are essential to the success of your practice. If you invest in the right scheduling software, the platform can take care of the process so you and your staff can focus on more urgent matters. Choose software that synchronizes each patient’s appointment invitation with their email and calendar. This can help patients schedule and reschedule independently.
Also, automatizing this process will revolutionize your practice’s efficiency if you send patient appointment reminders manually. Read more scheduling tips for your practice on the blog 5 strategies to schedule your medical practice appointments effectively.
3. EHR Systems
Not counting on automating processes in place for your Electronic Health Records (EHRs) can put your information at risk. Avoid incidents of filling incorrect data into the EHR system that can lead to misdiagnosis.
Automated workflows across your practice, including appointments, and medical test labs, among other things, can drastically reduce the margin of error. Automation software can back up your information safely on a secure cloud network. From there, providers can access the EHR data wherever they are from their chosen device. Read more about selecting the right EHR for your practice on the blog 5 things you need to consider when changing your EHR.
4. Patient Admission & Discharge
In a practice workflow structure, approval is needed from an administrator or provider at many steps. Automated workflows allow providers and administrators to permit their smartphone, tablet, or PC, regardless of location. This automatic process can make patient admissions and discharges faster and hassle-free for the practice’s staff, patients, and their families.
5. Credentialing Automated Workflows
The traditional onboarding process for providers can take time before a physician can join a practice. They must complete several formalities to start working at a medical facility. Organizations must collect the required information from the applicant and conduct primary source verification (PSV) of all the information provided.
The credentialing process is complex, time-consuming, and detail intensive. This tedious task takes a lot of work, follow-up, and tracking. Automating this process offers a high-tech solution that minimizes the errors and omissions often caused by antiquated manual credentialing processes. Read more about this on the blog 5 reasons to outsource your medical credentialing.
To learn more about how to automate your practice’s workflows to free up time & focus on your patients, contact us at [email protected]. Our team will set up a meeting to discuss how we can maximize your revenue by cutting costs, saving time, and collecting more!
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